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Privacy Policy

A legal disclaimer

Axiom Manufacturing LLC ("we," "us," or "our") operates the website www.axiommanufacturing.com (the "Website"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you use our Website, including through the quote request form.

We respect your privacy and are committed to handling your information responsibly. By using our Website and submitting information, you agree to the practices described in this policy.

1. Information We Collect

Information you provide voluntarily:

  • Through our quote request form: Name, email address, phone number, company name (if provided), and any details in your message (e.g., project specifications).

Automatically collected information:

  • As with most websites, including those built on Wix, we (and Wix as our platform provider) automatically collect certain non-personal data, such as IP address, browser type, device information, referring pages, date/time of visits, and pages viewed.

  • This Website uses cookies and similar tracking technologies. Wix places essential cookies by default for site functionality (e.g., security, session management). Additional cookies may be used for analytics (e.g., Wix Analytics or integrated tools like Google Analytics, if enabled) to understand site performance and visitor behavior.

We do not intentionally collect sensitive personal information (e.g., health, racial/ethnic origin, or financial details) unless you voluntarily include it in your quote request.

2. How We Use Your Information

We use collected information to:

  • Respond to your quote requests and communicate about our fabrication services.

  • Improve our Website and services.

  • Analyze site usage (via analytics tools) for better functionality.

  • Comply with legal requirements.

We do not use your information for marketing or promotional purposes without your separate consent.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies:

  • Essential cookies: Required for core site functions (e.g., security, loading pages properly). These are placed automatically by Wix.

  • Analytics cookies: May track anonymous usage data to help us understand how visitors interact with the site (e.g., via Wix Analytics or third-party tools).

You can manage cookies through your browser settings (e.g., block or delete them), but this may affect site functionality. For more on cookies, visit resources like allaboutcookies.org.

We do not currently use cookies for advertising or targeted tracking.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information:

  • With service providers (e.g., Wix for hosting, email services) under confidentiality agreements.

  • If required by law (e.g., subpoenas).

  • In connection with a business transfer (e.g., merger or sale).

Analytics data may be shared anonymously with tools like Google Analytics (if enabled).

5. Data Security

We implement reasonable security measures to protect your information, including secure storage and limited access. However, no online transmission or storage is completely secure.

6. Data Retention

We keep quote request information as needed for business purposes (typically up to 2 years for records) or as required by law, then securely delete or anonymize it.

7. Your Privacy Rights

You may have rights depending on your location (e.g., under laws in states like California (CCPA/CPRA) or others):

  • Access, correct, or delete your data.

  • Opt out of any "sale" or sharing of data (we currently do not sell data).

  • Know what data we hold.

Contact us to exercise rights—we'll respond promptly (e.g., within 45 days for CCPA requests). We do not discriminate for exercising rights.

Since you may have customers outside Utah (including potentially in states with privacy laws), we aim to handle requests reasonably.

8. Children's Privacy

Our Website is not directed at children under 13. We do not knowingly collect their information.

9. International Visitors

Our Website is hosted in the US and primarily serves US customers. If you access from outside the US (e.g., EU), note that data may transfer to the US, which may have different privacy standards.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the new "Last Updated" date.

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